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Coming Soon: Microsoft Dynamics CRM 2011

Today, at the Microsoft Worldwide Partner Coference in Washington D.C, Microsoft officially unveiled and announced the next and greatest version of their popular Dynamics CRM software. Code-named ‘CRM5′, Microsoft Dynamics CRM 2011 is poised to deliver the ‘Power of Productivity’ through familiar, intelligent and connected experiences for people inside and outside an organization.

You can read [...]

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Microsoft Dynamics CRM leads because of xRM development!

Well Forrester just came out with their latest wave study – Looks great for Microsoft Dynamics CRM! I’m always curious to the complete thought process that goes into this studies, but I’ve come to some of my own conclusions that’s I’d like to share.

CRM has evolved from something that lives in the sales organization [...]

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PowerLog Video

Hey there – just a quick follow up post from an earlier one. We get people asking us all the time how they can track who is using the system and what they are doing when they do use it. We scratched our heads as it is not as easy as it would [...]

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One View in Microsoft Dynamics CRM

PowerObjects is always building new and cool features to add value to Microsoft Dynamics CRM. Whether you are implementing Sales Force Automation or building a custom xRM application we want to give the users the most efficient interface for working with the system. A while back I started designing an interface to create one view [...]

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Measuring Customer Satisfaction in Microsoft Dynamics CRM

At PowerObjects we have been busy with a little xRM application to measure our customer satisfaction (CSAT) inside of Dynamics CRM. When we started looking at the issue we first had to decide the timing of our survey and how long they should be — I don’t know about you but I’m not a huge [...]

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Looking to hire a CRM Project Manager

Well I’ve never used our blog to post a job opening – but I figure there is someone out there following us that is looking or knows someone that is looking. I would also guess if you are interested enough to follow our blog you are probably the kind of person that could be [...]

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Export Microsoft Dynamics CRM Entities to Excel

There have been many ways to document the entities in Microsoft Dynamics CRM. Often our team is building a data map that allows us to define entities and attributes and how they map to other systems. As we do this we are constantly grabbing the information from CRM on given entities and attributes as well [...]

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Update Rollup #4: ” An installation package for the product Microsoft Dynamics CRM 4.0 for Microsoft Office Outlook cannot be found”

Last weekend we made Update Rollup #4 available for download for our hosted clients. Shortly after rolling out this update reports began to trickle in from users experiencing an error message which was causing the installation of the Update Rollup to fail. This message was asking users for the location of a very elusive ‘client.msi’ [...]

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Troubleshooting the Outlook CRM Client

The Outlook CRM Client is one of the most intriguing features in the Microsoft Dynamics CRM 4.0. Rather than having users ‘go somewhere else’ to use CRM, the Outlook CRM client provides in integration to Outlook — allowing end users easy access to CRM from where they do most of their day to day work. [...]

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Internet Explorer 8 & MS CRM 4.0: A Match Made in Heaven

Last Thursday Microsoft officially released the long awaited Internet Explorer 8. In addition to improving on security features, accelerators and general peformance, there are a number of features which the Dynamics CRM 4.0 community will embrace with open arms.

First, there is no need to worry about compatability between CRM and this newest incarnation of IE: [...]

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