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Entity Relationships

With CRM 4.0, the range of entity relationship options has been increased and you can now create the following:

Additional CRM 4.0 Entity Relationships
Description

One-to-Many System-System
A system entity is linked to another system entity. The child system entity has a lookup field to associate it with a parent system entity.

Self-Referential
An entity linked to itself. For example a Case can [...]

Free Training on CRM 4.0

With the release of Microsoft Dynamics CRM 4.0 we are going to ramp up a quarterly training series.  The first seminar will focus on three new powerful features of 4.0

New GUI workflow creation
New Reports wizard
New import wizard

Space is limited due to the room size – so sign up today at…..

https://www.clicktoattend.com/invitation.aspx?code=124069

Please post comments about other classes [...]

Access CRM power through desktop applications

Alan R. Earls has a nice article about the integration of CRM 4.0 with the rest of your Microsoft applications to better leverage your Microsoft investment.

 Read it here

http://www.microsoft.com/midsizebusiness/businessvalue/access_crm_power.mspx?Wt.mc_id=crmpower